We live in a digital age, where online reviews are becoming a powerful influence when it comes to doing business. According to Forbes, 90% of consumers read online reviews before visiting a business. Learn how to help your business stand out from the rest online with these four incredibly effective tips for generating more Google reviews.
Learn How To Get More Google Reviews
Tip 1: Ask customers for a review
If you ask, you shall receive 77% of people are willing to leave a review when asked. One of the easiest ways to get more Google Reviews is simply by being proactive and asking your customers.
There are tons of opportunities during the customers journey with you to suggest leaving a review. Here are a few to try:
- In store – Have your sales team get in the habit of asking customers for a review as they are finishing their sales transaction at checkout. You can also attach a coupon to the customers receipt to offer an incentive for them to leave a glowing review in order to save on their next purchase.
- On your website – This is perhaps the easiest since the client is already on the Internet. Have a section linked to your Google My Business page for ease and promote leaving a review in a couple places on your site.
- On social – Chances are if customers are following you on social media, they already like you! Leverage their loyalty by sprinkling a few posts into your feed asking for Google reviews.
Tip 2: Reply to all Google reviews
Are you replying to every review you get on Google? 53% of customers expect businesses to respond to their online review within 7 days.
As humans, we love to feel that we are part of something. Simply replying is inviting someone into the community and turns the review into a conversation where other customers will also want to get involved in - after all, who doesn't like having their say?
Let your customers know their opinion matters. Good or bad, by responding to reviews it encourages others to leave reviews as well. This creates a bit of a buzz around customer feedback and shows you value their opinions.
Tip 3: Make every interaction an incredible experience for your clients
This tip is often overlooked but is one of the most self-explanatory things to do in order to get those Google reviews coming in. Whether you're a thrift store, dentist or landscaping business, give your customers an experience they'll remember. People love to rave about positive experiences and by going above and beyond you are increasing your chances of getting a positive review on Google.
Leaving a review requires effort, and can be considered as 'giving back', so try to make it worth your customers while and they'll have no problem going out of their way to do you a favor.
Tip 4: Let Reviews911 help
Reviews911 allows you to reach out to the customers that love your business and ask them for a glowing review on Google. Your reviews will all be in one place, allowing you to keep an eye on how your business is doing and what your customers are saying about you. Reviews911 has a feature that enables you to send review requests to not only new customers but previous customers too. Reviews911 makes it easy and direct for customers receiving emails from your business to leave a review about your services on Google with just the click of a button. This means you can really crank up the number of reviews you've collected in Google and start improving your online reputation almost instantly.
Get More Google Reviews With Reviews911
By implementing these tips and making it a habit to focus on getting more reviews you will see a steady income of reviews on your Google My Business page. However, we understand the process to create a steady pipeline of reviews isn’t easy and takes time to craft an effective strategy. If you are looking to generate more reviews starting today, their team is ready to help. Contact Reviews911 online and one of their qualified Reviews Analysts will show you what Reviews911 can do for your business with a complete demo of their platform.